Frequently Asked Questions

Everything you need to know about your humann experience.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping can take between 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your materials sustainably sourced?

At humann, we prioritize ethical production. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2025.

Can I change or cancel my order?

Orders are processed quickly, but we have a 1-hour window after purchase where you can modify or cancel your order by contacting our support team.